Frequently Asked Questions

What type of warranty do you provide?

Greencorner umbrellas are protected by a 5-year manufacturer’s limited warranty on canopies and a 3-year warranty on umbrella frames and parts. In the event that part of your umbrella breaks, simply contact us and we will immediately send the appropriate replacement part for only the cost of shipping and handling. Although our umbrellas are hand-made, they are of modular design and repairs are fast and simple.

What customization options do you offer?

We offer a variety of options to suit both aesthetic and practical needs. Foremost, we provide a wide catalogue of canopy colors and fabrics to match any style. Other customization options include graphics/logos, ornamental valances, borders, and alternating panel colors. These custom options often help to develop or maintain a distinct style that store-bought umbrellas simply cannot provide. For utility, we offer fire resistant fabric and zippered valances to connect screens or multiple umbrellas for unbroken coverage as needed. These options provide assurance that you will get exactly what you want and need from our umbrellas. If you don’t see the elements you need in our catalogue, let us know so we can work with you to create a truly custom solution.

What base should I use?

Properly securing your Greencorner umbrella with the appropriate base is vital to maintaining optimum umbrella performance under a variety of conditions. Bases need to be 2 to 3 times the weight of the umbrella to properly create adequate resistance. In windier conditions, greater base weight is recommended. Greencorner bases are specifically designed for our larger, commercial-grade products. Our bases accommodate our larger mast sizes, up to a 2.5” diameter, and greater umbrella weights of up to 65lbs. Our low-profile “B series” bases work best in high traffic areas. Where umbrella mobility is necessary, optional lockable wheels are available.

Will your umbrella fit through my table?

Greencorner umbrellas are designed for commercial stand-alone usage. Currently, three models (our 6.5’ square and 9’ and 11′ octagons) work with standard height 28”- 30” tables when closed. There are two considerations that need to be checked and measured when planning to put our umbrella through a table: 1) The hole size in the table which typically accommodates a residential sized 1.5” mast needs to accommodate our larger 1.8” mast size. 2) Our recommended “B Series” base has an approximate overall height of 16 ¾” and may not fit under certain table types.

Do your umbrellas tilt?

As the sun moves through the sky, the shade provided by a smaller round canopy moves around. Tilt mechanisms allow the umbrella to be adjusted to provide the best overall shade coverage for the time of day. The large size and rectangular shapes of Greencorner canopies eliminate this problem entirely, so there was no need to include often fragile or needlessly complex tilt systems in our umbrella design. The result is a simpler, more reliable and more stable product.

Are your umbrellas easy to put up? Do we have to crank it?

Greencorner umbrellas offer a pulley-based lift system, making it easy for almost any adult to open and close a Greencorner market umbrella. While a crank seems convenient at first glance, our experience is that a crank lift system is usually too fragile for long term commercial use, particularly when lifting the heavier, larger and more durable umbrellas we produce. A pulley lift system is a signature trait of a true market umbrella.

Is your umbrella fully assembled and ready to install?

Greencorner market umbrellas leave our factory fully assembled, ready to be placed into the easy-to-assemble base immediately. No further assembly or installation is required in order to enjoy your umbrella.

What about gusty winds? My restaurant is on the waterfront.

Tested for years in high wind conditions, Greencorner umbrellas feature a unique outlet system and sturdy frame that perform exceptionally well in demanding weather. By enabling easy and efficient release of air through a large wind vent, the Greencorner design provides excellent resistance to wind and great stability. For even more air throughput, we offer double vented umbrellas.

What type of fabric do you use?

Quality canopy fabric is a major distinguishing factor in a good market umbrella. We purchase canvas for Greencorner umbrellas from leading manufacturers such as Sunbrella, Dickson and Sundown, firms that specialize in producing fabrics in varying grades for outdoor use. Unlike most umbrella manufacturers, who use furniture-grade fabric as their standard, Greencorner canopies feature the finest marine and awning-grade 100% acrylic canvas, fabric created specifically for sailboats and heavy awnings. Color is added via solution-dying, a process in which dye is added during the manufacturing process to the acrylic fibers while the fibers are still in a liquid state. Experience has shown us that this process is key to locking in the color, facilitating easy cleaning and keeping your umbrella beautiful for years.

Is your canopy waterproof?

Our marine-grade fabric is not waterproof; it is water repellent, treated with a highly effective fluorocarbon water repellent finish during the manufacturing process. Because our fabrics are woven, they also breathe exceptionally well, drying quickly with only air exposure.

What about UV protection?

The fabrics used in Greencorner market umbrellas have been tested and proven to provide up to 98% UV protection against the sun’s harmful effects, depending on depth of color (equivalent to SPF 50 protection). White and lighter colored fabrics provide less protection than darker fabrics, due to the difference in color depth. UV protection is inherent to Greencorner umbrellas, and will not be reduced by long-term usage and/or fabric exposure to the sun.

What about fading and mildew? I am tired of replacing ugly canopies each year.

Greencorner canopies feature marine-grade fabric originally created for the boating industry, guaranteed to resist fading, moisture, rot and mildew. The high-quality fabric ensures you will enjoy your brightly colored Greencorner market umbrellas for many years. Our umbrellas are designed with longevity in mind, so the canopy is easily removable if dirt accumulates over time and necessitates a thorough cleaning. Greencorner protective covers will help preserve your canopy.

Do I need a protective cover for my umbrella?

No, but we strongly recommend it, as it can dramatically extend the life of your canopy and keep it looking brand new for years. The easy-to-use cover keeps your umbrella protected for storage or when it’s simply closed. Note: Although our canopy fabric itself is highly mold and mildew resistant, particulate buildup can facilitate mold/mildew growth atop the surface of the canopy. Allow your umbrella to dry thoroughly before using our protective cover for long-term storage.